Supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.