Manages and trains a team of operations clerks. Supports the activities of the operations department. Oversees the daily department production activity and facilitates departmental workflow. Requires a high school diploma or its equivalent with 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager.